We have the highest value for everyone’s time as it is will permanently remain in limited supply. It is extremely important for us to match the right person to the right task at all times. Therefore, we spend a good amount of time recruiting someone to ensure the right fit for the job. Recruiting right does not end with an offer letter – it continues throughout the lifecycle of your career at Arctern ensuring that you are working on the tasks that best match your skill set at all times.

Rewards come in multiple forms and can vary from person to person – it could be related to financial, experience, recognition, new challenges, positions, promotions, time-off, education, training, and so on. We are committed to ensure that you are rewarded agreeably at all times taking into account the factors that are most important to you.

We believe it is very important for you to grow professionally, financially, and personally over time. This can only happen by taking on new challenges – where you are pushing yourself beyond your comfort zone and in new areas. We encourage investments in continuing education training and also take calculated risks in providing you new opportunities for growth and empowerment within the company.

We would like you to think of your company as your extended family and we will build our policies around this. • Trust : We trust our employees. We empower our employees to make decisions especially    when there may not be policies in place to guide them. We trust that our employees will    make decisions that honor and uphold our company’s code of ethics. • Encourage healthy lifestyle and work-life balance : We want you to stay healthy through    habits that you can control. We don’t want to succeed at the cost of your health. In fact,    we never want to take anyone’s health for granted. We want a very healthy atmosphere    at work at all times – both figuratively and literally. We will provide access and time for    regular health checkups, exercise facilities, life-balance and nutrition education seminars.    We strongly discourage employees from smoking as we believe that nothing good comes    of it. We will even sponsor you and help you quit if you need professional help. • Forced time-off : Each year, Arctern ensures that each employee takes some time-off to    recharge their batteries. • Personal support : We want employees to feel comfortable discussing their ongoing    personal challenges they face with their managers especially if it is to find a way for the    company to help or accommodate them or just need their understanding. Everyone’s    situation is unique and the company may be able to accommodate the needs of each    employee on a case by case basis as long as it does not compromise on our code of ethics    or exercises favoritism.    We want our employees to be extremely proud to be working at Arctern. We want to    provide them an environment where the company helps them exceed their own    expectations of themselves. As they go through the ups and downs of life, we want them    to always feel that they can count on their company to guide them and be a positive    influence in their lives.

We exist to serve our customers first. We are always on a mission to increase our customer’s profitability and to improve their lives. Only by doing so successfully and consistently will we benefit as employees and stakeholders for the long term.

As consumers of our services our customers are the best source of information and objective reference on the output of our efforts. They are also usually the best source of information on market trends and competitive intelligence. We want to always listen to them, understand their pain and requirements, and build effective solutions around their needs. In their needs resides the next big solution! By solving their problems, we believe they will remain our biggest promoters and will be more powerful than any paid advertising campaigns we undertake.

We trust our customers. We believe that our customers want to see us succeed. Pleasing every customer is extremely important to us. We will always go out of our way to act in the best interest of our customers.

This is the building block for the character of our company – we will deal with the highest level of integrity, honesty, trust, righteousness, well mannerism, respect, patience, consideration, maturity, rationale, communication, and professional approach – with each other, across departments, across countries, with - prospects, customers, vendors, investors, competitors, press,and shareholders – with all entities that touch the company. We will always be forthright in all our dealings and communicate truthfully. Our company character will build trust which is a pre-requisite to long lasting successful relationships.

To effectively compete in the global marketplace and serve our customers with the highest standards requires that we continue to invest in the latest infrastructure and practices not limited to facilities, technology, and tools. We will always provide a work environment that is state-of-the-art, secure, enjoyable, and inspiring.

We will strongly discourage any waste or unnecessary opulence and be an environmentally friendly company.

With an increasing global scenario and economic inter-dependence between more and more countries in a networked world, we will remain a company that harnesses the best of breed practices and resources around the world. We encourage, respect, and tolerate cultural diversity and view it as a critical advantage in building Arctern as a global leader.

We will identify customer needs from a global standpoint and factor it into the design, development, and distribution strategy of our services.

We will invest in the latest technologies to bridge and narrow the physical distances between our customers, employees, and other constituencies around the world. We will also invest in multi-cultural awareness programs to build better partnerships and help benefit our customers and employees across different geographies. Arctern will aim to be a company without borders driven by its own global culture yet respecting local practices.