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    Information Security


    We take special care to ensure that the confidentiality of clients’ business data is well protected: The measures we have put in place include:

    • Non-disclosure agreements
    • Project-related IP protection
    • Confidential document control
    • Employee confidentiality contract
    • Password management, document management and control are used during the duration of a project

    At Arctern, clients are assured of global standards of information security and data protection.

    Network Level Desktop Level

    • Firewalls
    • Content filters
    • Email filters
    • Network controls




    • Anti-virus
    • Identity management
    • Access controls
    • Device locks




    Should the client prefer, we provide Virtual Private Network (VPN) access to the client’s server so that only authorized persons can access the network and any possibility of interception of data by unauthorized personnel is eliminated.

    Communications


    At Arctern, smooth communication with clients is facilitated through a variety of communication tools and technologies: Web meetings, instant messaging, e-mails, phone calls via VOIP, and video conferencing.