In an industry cluttered with success stories from corporations and individuals alike, the scope to gain mutual insights into organizational best practices is immense. TSW is a congregation of such examples where innovative service offerings have made a world of difference to the industry practices and global market dynamics alike. The agenda will also feature recent TSIA research that provides fact-based evidence of the most effective strategies and tactics that produce sought-after business results and greater levels of success.

The conference would address various areas of business interest across different domains which would facilitate a single window platform for idea generation and a launch pad for the industry to propel ahead. The topics covered would include

• Strategies to close the product consumption gap
• Building a highly effective services partner ecosystem
• Leveraging social media to provide a differentiated service experience
• Transition of services to enable and support cloud-based products
• Leveraging metrics to improve the performance of your services business
• Articulating the value provided to customers

Arctern (www.arctern.com) is a global provider of talent, technology, and consulting.. Committed to improving our customers’ profitability, Arctern provides services, resources, infrastructure, and management for software development, BPO, web design, technical support, call center operations, sales and marketing, customer service, research, and back-office accounting and administration. With significant industry and business experience, global resources, and a pioneering business model, Arctern can help quickly, easily, and affordably, deploy the right people, projects, and infrastructure to meet the business objectives of companies small and large.

For appointments or more information please contact sales@arctern.com